Privacy Policy

1. Who We Are

Asima ("we", "our", "us") is a family-owned artisan candle brand. Our website is https://asimagoods.com. If you have any questions about this policy, contact us at asimagoods.com/contact.

2. Information We Collect

• Order information: name, email address, and order details when you make a purchase.
• Account information: name, email address, and password (hashed — never stored in plain text) if you create an account.
• Newsletter subscription: email address if you opt in to our mailing list.
• Reviews and feedback: any content you voluntarily submit through our review or contact forms.
• Usage data: pages visited and general browsing behavior (collected via analytics tools, if enabled).

3. How We Use Your Information

• To process and fulfill your orders and send order confirmation emails.
• To provide customer account functionality and order history.
• To send newsletters and promotional emails you have opted in to (you may unsubscribe at any time).
• To respond to inquiries submitted via our contact form.
• To improve our website and products through anonymized analytics.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share data only with:

• Payment processors (e.g., Square) to securely complete transactions. We do not store payment card details.
• Email service providers to deliver transactional and marketing emails.
• Hosting and infrastructure providers (Vercel, Neon) solely for operating our website.
• Law enforcement if required by applicable law.

5. Cookies

We use cookies and similar technologies to maintain your session (e.g., keeping you logged in), remember your cart, and optionally gather analytics. You can control cookie preferences via your browser settings or our cookie consent banner. Disabling cookies may affect site functionality.

6. Data Retention

We retain order records for up to 7 years as required for tax and accounting purposes. Account data is retained until you request deletion. Newsletter subscriptions are retained until you unsubscribe.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Opt out of marketing communications at any time.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

Questions about this Privacy Policy? Reach us via our contact page.